We ship most items by UPS ground. Some smaller items may be shipped by USPS 1st Class Mail, Parcel Post, or Priority Mail. PetsContained.com reserves the right to choose shipping method.

When You Can Expect To Receive Your Order

• The map below shows approximate delivery time for UPS ground shipments, for most of our items, from our distributors warehouse to your area. Most of our items ship out of our two warehouses in Florida and Ohio. However, some items may ship from other warehouses in other states. These items will generally take a few extra days to ship. This is due to the extra processing time required. We will try to keep you informed as to the processing of your order.
• April thru June is a very busy time for pet fences and other pet supplies. Order processing during these three months may be up to 48 hours.
• Some items ship directly from the manufacturer. These items generally take 10-15 business days.
• Orders requesting Ground shipping will ship within two business days, (except where noted above) please add this to your estimated delivery time. For example, if you live in Michigan and place an order on Monday and request Ground shipping, your order will ship on or before Wednesday and should arrive three Business Days later.
• Orders placed before 2:00 p.m. Eastern Time Monday-Friday that are shipping Next Day Air, 2nd Day Air or 3-Day Select will ship the same day. Orders placed after 2:00 p.m. Eastern Time requesting these shipping options will ship the next business day. UPS does not deliver packages on weekends unless you selected Next Day Air Saturday Delivery. In addition, UPS does not deliver packages on Holidays.
• Next Day Air UPS does not deliver packages on weekends except for Next Day Air Saturday Delivery. If you are placing an order after 2:00 p.m. on a Thursday requesting Next Day Air and you want your order delivered on Saturday, please indicate in the "Comment" section of our order form that you want Saturday delivery. UPS charges an extra $12.50 for this service and this will be added to your shipping charges.

To Our Customers Outside the 48 Contiguous States

• Residents of Alaska, Hawaii, Foreign Countries and those using an APO address. Your shipping options will be UPS Next Day Air, UPS 2nd Day Air and USPS Priority Mail International. The shipping charges in your shopping cart are estimates only. We will email you with your exact shipping charges prior to shipping your order. We will require your acceptance of these shipping charges before your order can be processed.
• Radio Systems Corporation (RSC) currently does not allow us to ship any PetSafe, Innotek or SportDog  product outside the United States or Canada.
• If your order is shipping outside the United States, you may be required to pay duties, taxes and other fees. These costs will be your responsibility. For items going outside the U.S., we will not mark the package as a gift, so please, do not ask us to.
• Overseas customer is responsible for all shipping costs including cost of insurance.